Training Policy

Last updated: December 2025

These Training Policies are designed to create a respectful, consistent experience for both client and trainer. By booking personal training services with Marianne Kane Fitness, LLC, you agree to the following policies.

Scheduling

  • Training sessions are scheduled in advance and subject to availability.
  • Sessions may take place in your home, outdoors, or another agreed-upon location.
  • Please ensure the training space is safe, reasonably clear, and suitable for exercise.

Cancellations & Rescheduling

  • A minimum of 24 hours’ notice is required to cancel or reschedule a session.
  • Sessions cancelled with less than 24 hours’ notice will be forfeited.
  • No-shows will be charged as completed sessions.

We understand that life happens. Occasional emergencies will be handled with discretion, but repeated last-minute cancellations may result in loss of booking privileges.

Session Packages & Expiration

  • Training is purchased in Packages of sessions.
  • Session blocks must be used within the following timeframes:
    • 4-Session block: valid for 6 weeks
    • 8-Session block: valid for 10 weeks
    • 12-Session block: valid for 14 weeks

Unused sessions expire after the validity period and are non-refundable.

Payments

  • Payment is required in full prior to beginning training.
  • Sessions are not held or scheduled without payment.
  • All sales are final. Refunds are not provided for unused or expired sessions.

Late Arrivals

  • Sessions begin and end at the scheduled time.
  • Late arrivals will receive the remaining session time only.
  • If the trainer is delayed due to travel or unforeseen circumstances, session time will be adjusted accordingly.

Trainer Cancellations

  • If Marianne Kane Fitness, LLC must cancel a session, it will be rescheduled at no additional cost.
  • If rescheduling is not possible, the session will be credited back to your account.

Travel & Weather (Mobile Training)

  • Severe weather, unsafe travel conditions, or outdoor conditions that make training unsafe may require rescheduling.
  • Decisions regarding weather-related cancellations will prioritize safety and will be communicated as early as possible.

Health & Readiness to Train

  • Clients are responsible for disclosing any injuries, medical conditions, or changes in health prior to each session.
  • Training may be modified or paused if continuing would be unsafe.

Respect & Conduct

  • A respectful, safe environment is expected at all times.
  • Marianne Kane Fitness, LLC reserves the right to discontinue services if behavior is inappropriate, unsafe, or disrespectful. In such cases, remaining sessions will be forfeited.

Policy Updates

These Training Policies may be updated periodically. The most current version will always be available on the website.

Questions

If you have questions about these policies, please reach out before booking:

Marianne Kane Fitness, LLC
Email: Marianne@mariannekanefitness.com